Blog & Current news #Trenchers


Office catering Birmingham Blog, with information for all your catering needs from Trenchers, including information on sustainability, allergens, portions, hygiene inspections.

13Mar

Coronavirus update from BSA.

We Have received a helpful guide for small  business and clients alike from The British sandwich association...

  • A new Coronavirus Business Interruption Loan Scheme, delivered by the British Business Bank, will enable businesses with a turnover of no more than £41m to apply for a loan of up to £1.2m, with the Government covering up to 80% of any losses with no fees. This will unlock up to £1 billion pounds to protect and support small businesses. 

 

  • For businesses with fewer than 250 employees, the cost of providing 14 days of statutory sick pay per employee will be refunded by the Government in full. This will provide 2 million businesses with up to £2bn to cover the costs of large-scale sick leave.
  • A dedicated helpline has been set up to help businesses and self-employed individuals in financial distress and with outstanding tax liabilities to receive support with their tax affairs. Through this, businesses may be able to agree abespoke Time to Pay arrangement

 

  • There will be a £3,000 cash grant to 700,000 of our smallest businesses, delivered by Local Authorities, and worth a total of £2bn.
  • Finally, the Government is temporarily increasing the Business Rates retail discount in England to 100% for 2020-21 for properties below £51,000 rateable value. Nearly half of all business properties will not pay a penny of business rates.

 

  •  
  •  
  • The impacts across supply, demand and labour markets
  • Actions being taken by firms to address these impacts
  • Any gaps in the Government response from your perspective

 

Please send this information to intel@beis.gov.uk.  We understand that individual company information may be commercially sensitive, and it will be treated accordingly. 

 

 Scotland

The Scottish Government has announced a ban mass gatherings of over 500 people to free up emergency staff but there are currently no similar plans in the rest of the UK.

 

A new helpline has been launched to supply Scottish businesses with tailored advice on coronavirus.


It will be open Monday to Friday from 08:30 to 17:30, based at Scottish Enterprise's call centre in Clydebank.


Call handlers will answer questions from businesses related to Covid-19 as well as relaying the challenges faced by businesses to the Scottish government.


The helpline number is 0300 303 0660.

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13Feb

Food hygiene best practices and what scores on the doors mean.


 

Do you know the environment you buy or eat your food from? 

 

What are “food hygiene ratings” 

 

 


The scheme gives businesses a rating from 5 to 0 which is displayed at their premises and online so you can make more informed choices about where to buy and eat food.

5 – hygiene standards are very good

4 – hygiene standards are good

3 – hygiene standards are generally satisfactory

2 – some improvement is necessary

1 – major improvement is necessary

0 – urgent improvement is required

 

Do you know where to search a business premises?  

 

https://ratings.food.gov.uk/

 

What the rating covers

Ratings are a snapshot of the standards of food hygiene found at the time of inspection. It is the responsibility of the business to comply with food hygiene law at all times.

This includes:

• handling of food
• how food is stored
• how food is prepared
• cleanliness of facilities
• how food safety is managed

The food hygiene rating scheme does not provide information on the following factors:

• quality of the food  
• customer service  
• culinary skill  
• presentation  
• comfort

For suspected food poisoning, seek medical advice from your GP and

contact your local environmental health or food safety team

 

 

 

Good hygiene practices

 

Hand washing… Something so simple! but a lot of people don’t wash their hands correctly

 

 

 

Follow these five steps every time.

1. Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap.
2. Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.
3. Scrub your hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice.
4. Rinse your hands well under clean, running water.
5. Dry your hands using a clean towel or air dry them.

 By Marie Jones 

 


 

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23Sep

The Difference a good caterer makes to your event.


 

There are numerous corporate functions during which hiring a caterer would be beneficial for everyone. Generally speaking, fed employees are happy employees and that’s cause to consider hiring out for a business meeting, retirement party or maybe even a special office anniversary. Hiring a company like Trenchers Catering takes care of all of the work involved with making your employees and coworkers feel thought of – Undeniably, food makes an impression and brings people together.

As much as we hate to admit it, our lives tend to revolve around breaks and meal times both in and out of the office. Think back to your latest function, do you remember the food?

Of course you do!

Everyone always remembers the food! Food brings people together and it has the innate ability to make a meeting an occasion. It can add to a function or just as quickly take away from it so hiring a professional to take care of the preparation and logistics helps you do your own job better.  Imagine walking into your next deal meeting or presentation with the aroma of fresh brewed coffee dancing around the room and a spread of pastries and fruit to lighten the mood. Everyone appreciates a pick-me-up and with Trenchers Catering you can trust that when the atmosphere is dry, the food won’t be.

When you’re preparing for corporate events the utmost importance is how you’re treating your guests and employees. You want to portray the company well so you clean up, dress well, decorate accordingly, prepare slides and handouts but one of the best things you can do is make a good impression with the sustenance you’re offering. A good selection of refreshments or a well put together meal shows your employees, partners and guests that you care about both their well-being and that they enjoy their time spent with you.

From small office meetings to large corporate events, the right food can improve overall morale and help keep attendees focused and engaged. Catered events help build relationships and that’s what business is all about. Sitting down with a hot cup of coffee or to share a meal brings us all back to just being people, working together to build something wonderful – your company. Trust Trenchers Catering to help you host or celebrate and leave the food to us. You know business and we know food. With catering companies like ours, plenty of dietary restrictions can be accommodated and we are happy to take the planning off of your plate and provide services to your satisfaction when you need them most.  Make good food a part of the experience of working with your company.

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02Sep

Trenchers caters for around 70,000 people a year and has found still our most popular fillings are BLT,Ham and Cheese.

At Trenchers Catering we make sandwiches for around 70,000 people a year, and in our experience, the simpler the sandwich fillings are the better our customers enjoy them.

Recent article published in the `independent has found the nations favourite sandwich filling is ‘The ‘BLT’, which is most defiantly one of my favourites, however, we have found just plain ham salad or cheese salad, works best when catering for large amounts of people, and as long as we have these fillings on our platters the customers are happy.

Sandwiches have been enjoyed since the 18th century, when the Earl of sandwich first came up with the idea of putting bread and a filling together.

According to new research, the great people of the UK are supposable moving away from the standard classic fillings and are heading towards a more modern avocado sandwich or Brie and grape, which is great, but there will always be a place for the classics.

Over the last 50 years, our tastes have not changed to much, here is what we have been eating….

1970s 

Ham salad

Ham and cheese

Ploughman’s

Cheese and onion

Egg mayonnaise

1980s 

Chicken salad

Tuna mayo

Tuna and cucumber

BLT

Tuna salad

1990s 

BLT

Tuna mayo

Chicken mayo

Tuna salad

Chicken Club

2000s

Smoked salmon and cream cheese

Chicken mayo

Brie and cranberry

Salmon and prawn

Brie and grape

2010s

Hummus and falafel

BBQ pulled pork

Avocado

Chicken and avocado

Brie and grape

All these fillings are available on Trenchers menus at. all times and generally will get rotated daily to add to variety.

I would also like to add the Coronation chicken and chicken tikka, to the nations favourite as these are always been requested by my customers

 

READ MORE

How the humble sandwich has stood the test of time

Warburtons have asked 2000 people to take part in a study which found according to the research, the most popular sandwich filling of the 1970s was ham salad, with chicken salad reigning supreme in the 1980s.

The BLT followed as the most desirable sandwich of choice in the 1990s, with participants opting for a fishier filling in the 2000s with smoked salmon and cream cheese.

However, in recent years it seems that more Britons have been opting for plant-based alternatives, as the hummus and falafel sandwich- however this is down to what I believe is the Vegan effect.

51% of chefs in America are adding Vegan options to their menus.

Do most people describe a sandwich as their favourite meal, these studies suggest so.

Darren Littler, innovation director at Warburtons, explains that the study demonstrates the nation’s desire to be more experimental in the kitchen.

“Whilst the humble sandwich has remained a classic UK favourite over the decades, it’s interesting to see the fillings that fall in and out of favour in line with trends and preferences,” he says.

 “Now, with a vastly increased number of choices compared to years gone by, more adventurous fillings are now clearly the order of the day for many Brits, with corned beef no longer cutting the mustard.”

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19Jun

The planned congestion charge and how it will effect Trenchers catering.

What effect will the congestion charge have on Trenchers Catering?

In 2020 Birmingham will need to have changed their pollution levels in the city to acceptable levels or face a hefty fine of up to £60 Million pounds, now we all know that Birmingham city council have struggled to manage the ongoing needs of the Birmingham population on a normal government budget, however, with this fine looming, the congestion charge will be implemented swiftly, and will cause a lot of bother to a small business’s that needs to go in and out of the city on a daily basis.

Trenchers are a small business and we already have to pay quite a lot in parking and fuel costs, so with the proposed cost of between £8 and £10 per day per van to get into the city, we will need to find a minimum of £3650 per year per van. This is a significant amount of money and will mean either not going in to the city for business (which would be almost company suicide) or passing on the extra cost to the customers, which we all know is a really difficult proposition, with money for catering being very tight as it is.

Looking at the issue of pollution in general around the city centre, I would love to know what the pollution levels are like when not at peak times, as what I find is the roads around the city are almost empty from between 10am and 3pm, and in this respect we are not like the centre of London where you would find constant heavy traffic all across the day.

I selfishly believe that the city would benefit from a peak time congestion charge, which would be more of an encouragement for the average worker to use public transport instead of their cars, but then also not push already hard up businesses who need to come in and out of the city numerous times a day to have to pick between work and extra business costs.

I’m not an expert, and I also know we are all in this together, so will abide by whatever congestion charge is put in place, and hope that this will indeed help the environment and not just be another way for the government and council to extort more money from us all.

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24May

Trenchers Takes GDPR seriously, and as such have now published our Data Protection Policy, on the following blog. We only store basic customer details used only for invoices and confirmations, all customer data can be deleted at a push of a button upon request.

Data Protection Policy 

Policy statement

Trenchers Catering is committed to a policy of protecting the rights and privacy of individuals, voluntary and community group members, volunteers staff and others in accordance with The Data Protection Act 1998. The policy applies to all voluntary and community group members and staff at the community Centre. Any breach of The Data Protection Act 1998 or The Community Centre Data Protection Policy is considered to be an offence and in that event, disciplinary procedures apply.

As a matter of good practice, other organisations and individuals working with the Centre, and who have access to personal information, will be expected to have read and comply with this policy. It is expected that any staff who deal with external organisations will take responsibility for ensuring that such organisations sign a contract agreeing to abide by this policy.

 

Legal Requirements

Data are protected by the Data Protection Act 1998, which came into effect on 1 March 2000. Its purpose is to protect the rights and privacy of individuals and to ensure that personal data are not processed without their knowledge, and, wherever possible, is processed without their consent.

The Act requires us to register the fact that we hold personal data and to acknowledge the right of ‘subject access’ – voluntary and community group members and staff must have the right to copies of their own data.

 

Managing Data Protection

We  will ensure that our details are registered with the Information Commissioner.

 

Purpose of data held by the Community Association

Data may be held by us for the following purposes:

1.   Staff Administration

2.   Fundraising

3.   Realising the Objectives of a Charitable Organisation or Voluntary Body

4.   Accounts & Records

5.   Advertising, Marketing & Public Relations

6.   Information and Databank Administration

7.   Journalism and Media

8.   Processing For Not For Profit Organisations

9.   Research

10. Volunteers

 

Data Protection Principles

In terms of the Data Protection Act 1998, we are the ‘data controller’, and as such determine the purpose for which, and the manner in which, any personal data are, or are to be, processed. We must ensure that we have:

Fairly and lawfully processed personal data

 will always put our logo on all paperwork, stating their intentions on processing the data and state if, and to whom, we intend to give the personal data. Also provide an indication of the duration the data will be kept.

 

Processed for limited purpose

We will not use data for a purpose other than those agreed by data subjects (voluntary and community group members, staff and others). If the data held by us are requested by external organisations for any reason, this will only be passed if data subjects (voluntary and community group members, staff and others) agree. Also external organisations must state the purpose of processing, agree not to copy the data for further use and sign a contract agreeing to abide by The Data Protection Act 1998 and (your name here) Data Protection Policy.

Adequate, relevant and not excessive

The Association  will monitor the data held for our purposes, ensuring we hold neither too much nor too little data in respect of the individuals about whom the data are held. If data given or obtained are excessive for such purpose, they will be immediately deleted or destroyed.

Accurate and up-to-date

We will provide our members (voluntary and community group members, staff and others) with a copy of their data once a year for information and updating where relevant. All amendments will be made immediately and data no longer required will be deleted or destroyed. It is the responsibility of individuals and organisations to ensure the data held by us are accurate and up-to-date. Completion of an appropriate form( provided by us) will be taken as an indication that the data contained are accurate. Individuals should notify us of any changes, to enable personnel records to be updated accordingly. It is the responsibility of the Association to act upon notification of changes to data, amending them where relevant.

Not kept longer than necessary

We discourage the retention of data for longer than it is required. All personal data will be deleted or destroyed by us after one year of non membership has elapsed.

Processed in accordance with the individual’s rights         

All individuals that the Association hold data on have the right to:

Be informed upon the request of all the information held about them within 40 days.

Prevent the processing of their data for the purpose of direct marketing.

Compensation if they can show that they have been caused damage by any contravention of the Act.

The removal and correction of any inaccurate data about them.

Secure
Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of data.


All Association computers have a log in system and our Contact Database is password protected, which allow only authorised staff to access personal data. Passwords on all computers are changed frequently. All personal and financial data is kept in a locked filing cabinet and can only be accessed by the Executive officers. When  staff members are using the laptop computers out of the office care should always be taken to ensure that personal data on screen is not visible to strangers.

Not transferred to countries outside the European Economic Area, unless the country has adequate protection for the individual.

Data must not be transferred to countries outside the European Economic Area without the explicit consent of the individual.  The Association takes particular care to be aware of this when publishing information on the Internet, which can be accessed from anywhere in the globe. This is because transfer includes placing data on a web site that can be accessed from outside the European Economic Area.

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03May

Terms and Conditions

Terms and Conditions - updated 03/05/2018

Orders must be placed by 4pm the day before delivery. Cancellations can only be accepted if made by 5pm the day before delivery Deliveries will be made between 10:00am and 12:30pm unless previously agreed Occasionally due to seasonal variation or availability we may have to substitute certain items with items of a similar or higher value Payment terms are strictly 14 days Late payments will be subject to collection fees and interest as prescribed by the Late Payment of Commercial Debts Act 2002


In these Terms and Conditions “Trenchers Catering” means Kincaid 1875 Limited t/a Trenchers and “the Client” means the person or company booking the event.

Quotations

Written quotations are valid for 3 months from the date of quotation and may be subject to change following a site visit or further information gathering. All prices are subject to VAT at the prevailing rate. All quotations contain fixed costs which will not be reduced if the final number of guests is less than originally quoted for.

Confirmation

email confirmation of any event will be taken as acceptance of  Terms and Conditions.

Menu Prices and Numbers

Menu prices quoted by Trenchers are prepared on the basis of specific numbers of guests; and are subject to a minimum of 5 guests. All prices are based on costs prevailing at the time of the quotation and are conditional upon market availability. Prices are subject to variation in the event of changes to numbers of guests.

Confirmation of final numbers must be given not later than 3pm on the  working day prior to the event, after which time any decrease in numbers cannot be accepted and the full charge will be made. Trenchers will notify the Client promptly of any price changes or variations to the quotation.

Final Numbers

Invoices are based on the final numbers confirmed not later than 3pm on the working day before the function, or on the numbers actually catered for, should this be higher. Should the numbers decrease after 3pm the previous day, original figure will be charged for. Should the numbers rise during this time, we reserve the right to charge a re- booking charge.

Deposit

No Deposite is needed on booking as all bookings are on an invoice basis, with our standard 14 day terms.

Cancellation

If booking is cancelled before 3pm the day before, no charge will be made, however, if the lunch is cancelled on the day of the booking, full invoice amount will be charged.

 

Final Invoice

The final invoice will be sent the morning of the catering, and is payable within 14 days of the date of issue. Payment may be made by sterling ,cheque or direct bank account transfer, or the worldpay link which can be found on the pdf invoice, Kincaid 1875 Limited reserves the right to charge interest at 8% above base rate per annum or the monthly equivalent on all outstanding balances.

Cheques to be made out to Kincaid 1875 Limited t/a Trenchers or Trenchers.

Loss or Damage

Except in the case of the negligent or wilful conduct of Kincaid 1875 Limited, its employees or agents, Kincaid 1875 Limited accepts no liability for any loss caused by Kincaid 1875 failure to perform its obligations. The Client is responsible for any loss or damage to hired equipment, from the time of delivery until collection by Kincaid 1875 Limited, or its sub contractor, or returned by the Client. Any losses or breakages will be charged to the Client at full replacement cost. The Client should, in his own interest, ensure that all such equipment is insured.

Complaints

Any complaint shall be made promptly and in any event must be received at ncaid 1875 Limited Catering’s address in writing not more than 7 days from the date of the event concerned.

Delivery

Any time or date stated by the Company for the delivery or removal of goods required in the provision of services is an estimate only and shall not be an essential term of the contract. Delivery and collection will be attempted to all reasonable areas at the venue or facility. However should the access be restricted or additional time, personnel or facilities required, any additional costs will b passed on to the client.

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21Jan

Web address's of associated company's

Trenchers Birmingham  - Home of this website, and catering in Birmingham

Hand Made Bake - Dudley - Great Cake Company founded by Trenchers team member Piotr Witkowski.

Kincaid window cleaning service - Lowestoft - cleaning services in east anglia. 

Trenchers home for outside of Birmingham - Order catering for outside of Birmingham Here.


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31Jul

All about Trenchers

Our objective is to remove, as far as we are able, the stress associated with providing catering on your own premises. The ordering process itself must be simple and quick with personal help, when needed. We want you to be able to relax once that order is placed, confident in the knowledge that the order will arrive on time and that the food will be to a high quality. We understand these issues and are committed to delivering them.

Experience

Trenchers has prepared and delivered catering to the Midlands and West Midlands area for nearly 20 years and we are committed to offering a highly professional, but friendly service.

Variety

We are dedicated to making innovative, interesting food and we will promote this by modifying our menus. While the ingredients we use are simple and easily recognisable, we always try to provide a good variety on each buffet menu, so that your guests will be guaranteed a choice of food that they will like.

Quality

We make good food. Our raw materials are excellent; freshly baked and interesting breads, free range eggs, real not processed meats and, of course, the freshest salads and fruits delivered daily.

Safety

The safety of the food delivered to you is of paramount importance. All our food procedures have been scrutinised by our local Environmental Health Officers – the business has a 5-star hygiene rating (the highest there is!) – and we commission our own third party Food Safety Audit. Your food will of course be delivered in a refrigerated van.

Sustainability

We are strong promoters of sustainability and are working to achieve many Social, Environmental and Economic objectives. We encourage our suppliers and clients to adopt sustainable practices and the use of sustainable materials.

Delivery Confidence

We know that confidence in the delivery is of most importance to you. Will it arrive on time?? Did they get my order?? Will it arrive at all??? We confirm receipt of all orders by email showing all details of the order. You therefore know we have received it and you can confirm the order matches what you require.

Communication

All that planning cannot however remove the uncertainty of the traffic around the Midlands. If our driver is jammed the least we can do is make sure you know about it as quickly as possible. Our drivers all carry mobile phones and we will ring you if they have a problem.

www.trenchers-midlands.co.uk

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30May

Trenchers terms and Condition for our catering customers in Birmingham.

Terms and Conditions - updated 24/4/18

Orders must be placed by 4pm the day before delivery. Cancellations can only be accepted if made by 5pm the day before delivery Deliveries will be made between 10:00am and 12:30pm unless previously agreed Occasionally due to seasonal variation or availability we may have to substitute certain items with items of a similar or higher value Payment terms are strictly 14 days Late payments will be subject to collection fees and interest as prescribed by the Late Payment of Commercial Debts Act 2002


In these Terms and Conditions “Trenchers Catering” means Kincaid 1875 Limited t/a Trenchers and “the Client” means the person or company booking the event.

Quotations

Written quotations are valid for 3 months from the date of quotation and may be subject to change following a site visit or further information gathering. All prices are subject to VAT at the prevailing rate. All quotations contain fixed costs which will not be reduced if the final number of guests is less than originally quoted for.

Confirmation

email confirmation of any event will be taken as acceptance of  Terms and Conditions.

Menu Prices and Numbers

Menu prices quoted by Trenchers are prepared on the basis of specific numbers of guests; and are subject to a minimum of 5 guests. All prices are based on costs prevailing at the time of the quotation and are conditional upon market availability. Prices are subject to variation in the event of changes to numbers of guests.

Confirmation of final numbers must be given not later than 3pm on the  working day prior to the event, after which time any decrease in numbers cannot be accepted and the full charge will be made. Trenchers will notify the Client promptly of any price changes or variations to the quotation.

Final Numbers

Invoices are based on the final numbers confirmed not later than 3pm on the working day before the function, or on the numbers actually catered for, should this be higher. Should the numbers decrease after 3pm the previous day, original figure will be charged for. Should the numbers rise during this time, we reserve the right to charge a re- booking charge.

Deposit

No Deposite is needed on booking as all bookings are on an invoice basis, with our standard 14 day terms.

Cancellation

If booking is cancelled before 3pm the day before, no charge will be made, however, if the lunch is cancelled on the day of the booking, full invoice amount will be charged.

 

Final Invoice

The final invoice will be sent the morning of the catering, and is payable within 14 days of the date of issue. Payment may be made by sterling ,cheque or direct bank account transfer, or the worldpay link which can be found on the pdf invoice, Kincaid 1875 Limited reserves the right to charge interest at 8% above base rate per annum or the monthly equivalent on all outstanding balances.

Cheques to be made out to Kincaid 1875 Limited t/a Trenchers or Trenchers.

Loss or Damage

Except in the case of the negligent or wilful conduct of Kincaid 1875 Limited, its employees or agents, Kincaid 1875 Limited accepts no liability for any loss caused by Kincaid 1875 failure to perform its obligations. The Client is responsible for any loss or damage to hired equipment, from the time of delivery until collection by Kincaid 1875 Limited, or its sub contractor, or returned by the Client. Any losses or breakages will be charged to the Client at full replacement cost. The Client should, in his own interest, ensure that all such equipment is insured.

Complaints

Any complaint shall be made promptly and in any event must be received at ncaid 1875 Limited Catering’s address in writing not more than 7 days from the date of the event concerned.

Delivery

Any time or date stated by the Company for the delivery or removal of goods required in the provision of services is an estimate only and shall not be an essential term of the contract. Delivery and collection will be attempted to all reasonable areas at the venue or facility. However should the access be restricted or additional time, personnel or facilities required, any additional costs will b passed on to the client.

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