September has been a busy month for our Birmingham catering team.
We have been preparing lunches for offices, meetings and workplaces across the city, and the ratings coming back through our QuickBooks customer feedback have meant a great deal to us.
The ten September reviews visible in our feedback dashboard include eight 5-star ratings and two 4-star ratings.
Those are individual customer ratings, not an overall rating for every order we have fulfilled.
We are grateful to every customer who took the time to respond.
One customer, Kinaxia Transport & Warehousing, also left a written comment after a last minute order:
“Considering our request was very last minute, Robert was happy to help us out! The service was first class and the food was excellent We will definitely be using your services in the future!”
That is exactly the kind of experience we try to give customers:
helpful communication, food made with care and a delivery that fits around the working day.
We appreciate that arranging food can land on someone’s desk alongside a dozen other tasks, especially when a meeting is arranged at short notice.
The other September entries shown on our dashboard are star ratings without written comments.
They include feedback from customers listed as Currys, Holcim UK, One Advanced, Alstom Transport UK Limited, DHL, Apple Europe Limited and Steris UK Ltd, alongside Gourmet Burger Kitchen (UK) Ltd.
We have not put words into their mouths; their ratings speak for themselves.
We also value the two 4-star ratings.
Customer feedback helps us see where we can keep improving as our order book grows.
If you are organising an office lunch, training day or meeting in Birmingham, we can help with sandwich platters, buffets, breakfast pastries, individual lunch boxes and dietary options.
Take a look at our office catering menu or get in touch with the team to talk through what you need.