Blog #Birmingham


Office catering Birmingham Blog, with information for all your catering needs from Trenchers, including information on sustainability, allergens, portions, hygiene inspections.

13Mar

Coronavirus update from BSA.

We Have received a helpful guide for small  business and clients alike from The British sandwich association...

  • A new Coronavirus Business Interruption Loan Scheme, delivered by the British Business Bank, will enable businesses with a turnover of no more than £41m to apply for a loan of up to £1.2m, with the Government covering up to 80% of any losses with no fees. This will unlock up to £1 billion pounds to protect and support small businesses. 

 

  • For businesses with fewer than 250 employees, the cost of providing 14 days of statutory sick pay per employee will be refunded by the Government in full. This will provide 2 million businesses with up to £2bn to cover the costs of large-scale sick leave.
  • A dedicated helpline has been set up to help businesses and self-employed individuals in financial distress and with outstanding tax liabilities to receive support with their tax affairs. Through this, businesses may be able to agree abespoke Time to Pay arrangement

 

  • There will be a £3,000 cash grant to 700,000 of our smallest businesses, delivered by Local Authorities, and worth a total of £2bn.
  • Finally, the Government is temporarily increasing the Business Rates retail discount in England to 100% for 2020-21 for properties below £51,000 rateable value. Nearly half of all business properties will not pay a penny of business rates.

 

  •  
  •  
  • The impacts across supply, demand and labour markets
  • Actions being taken by firms to address these impacts
  • Any gaps in the Government response from your perspective

 

Please send this information to intel@beis.gov.uk.  We understand that individual company information may be commercially sensitive, and it will be treated accordingly. 

 

 Scotland

The Scottish Government has announced a ban mass gatherings of over 500 people to free up emergency staff but there are currently no similar plans in the rest of the UK.

 

A new helpline has been launched to supply Scottish businesses with tailored advice on coronavirus.


It will be open Monday to Friday from 08:30 to 17:30, based at Scottish Enterprise's call centre in Clydebank.


Call handlers will answer questions from businesses related to Covid-19 as well as relaying the challenges faced by businesses to the Scottish government.


The helpline number is 0300 303 0660.

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19Feb

Speed sandwich making challenge, for a well know tv show. 10 sandwiches made in 1 minute.

A few years ago we were asked to make as many ham and cheese sandwiches as we could in a minute for a well know afternoon tv show.

I could not make it to the show in the end due to Trenchers being really busy, however we still have the attempt on video and we have just stumbled upon it.


Take a look.

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13Feb

Food hygiene best practices and what scores on the doors mean.


 

Do you know the environment you buy or eat your food from? 

 

What are “food hygiene ratings” 

 


 


The scheme gives businesses a rating from 5 to 0 which is displayed at their premises and online so you can make more informed choices about where to buy and eat food.

5 – hygiene standards are very good

4 – hygiene standards are good

3 – hygiene standards are generally satisfactory

2 – some improvement is necessary

1 – major improvement is necessary

0 – urgent improvement is required

 

Do you know where to search a business premises?  

 

https://ratings.food.gov.uk/

 

What the rating covers

Ratings are a snapshot of the standards of food hygiene found at the time of inspection. It is the responsibility of the business to comply with food hygiene law at all times.

This includes:

• handling of food
• how food is stored
• how food is prepared
• cleanliness of facilities
• how food safety is managed

The food hygiene rating scheme does not provide information on the following factors:

• customer service  
• culinary skill  
• presentation  
• comfort

For suspected food poisoning, seek medical advice from your GP and

contact your local environmental health or food safety team

 

 

 

Good hygiene practices

 

Hand washing… Something so simple! but a lot of people don’t wash their hands correctly

 

 

 

Follow these five steps every time.

1. Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap.
2. Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.
3. Scrub your hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice.
4. Rinse your hands well under clean, running water.
5. Dry your hands using a clean towel or air dry them.

 By Marie Jones 

 


 

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23Sep

The Difference a good caterer makes to your event.


 

There are numerous corporate functions during which hiring a caterer would be beneficial for everyone. Generally speaking, fed employees are happy employees and that’s cause to consider hiring out for a business meeting, retirement party or maybe even a special office anniversary. Hiring a company like Trenchers Catering takes care of all of the work involved with making your employees and coworkers feel thought of – Undeniably, food makes an impression and brings people together.

As much as we hate to admit it, our lives tend to revolve around breaks and meal times both in and out of the office. Think back to your latest function, do you remember the food?

Of course you do!

Everyone always remembers the food! Food brings people together and it has the innate ability to make a meeting an occasion. It can add to a function or just as quickly take away from it so hiring a professional to take care of the preparation and logistics helps you do your own job better.  Imagine walking into your next deal meeting or presentation with the aroma of fresh brewed coffee dancing around the room and a spread of pastries and fruit to lighten the mood. Everyone appreciates a pick-me-up and with Trenchers Catering you can trust that when the atmosphere is dry, the food won’t be.

When you’re preparing for corporate events the utmost importance is how you’re treating your guests and employees. You want to portray the company well so you clean up, dress well, decorate accordingly, prepare slides and handouts but one of the best things you can do is make a good impression with the sustenance you’re offering. A good selection of refreshments or a well put together meal shows your employees, partners and guests that you care about both their well-being and that they enjoy their time spent with you.

From small office meetings to large corporate events, the right food can improve overall morale and help keep attendees focused and engaged. Catered events help build relationships and that’s what business is all about. Sitting down with a hot cup of coffee or to share a meal brings us all back to just being people, working together to build something wonderful – your company. Trust Trenchers Catering to help you host or celebrate and leave the food to us. You know business and we know food. With catering companies like ours, plenty of dietary restrictions can be accommodated and we are happy to take the planning off of your plate and provide services to your satisfaction when you need them most.  Make good food a part of the experience of working with your company.

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30May

The importance of good caterers to your events.

The Importance of a good caterer for your office event:
One of the most important factors that add colour to your event is food. This is a natural phenomenon, everybody likes food. The quality, Choice, preparation and presentation of the food you serve in your event can make the event more colourful and memorable. This is why a large part of the planning stage for your event must be dedicated to planning the food you want to serve your guests. Planning, preparing and serving the food for your events can be quite a difficult task and it is best to employ the services of a corporate catering Company just like Trenchers Catering to help you out with this task.


Some Importance of a good caterer?
Professionalism: One of the benefits or importance of catering for the office environment is that these people are professionals and are experienced in the job. As corporate caterers know how to plan, prepare and present the food to suit your event.
Reduces Workload: Planning an event can be very burdensome and would require your attention for many different tasks at a single time. So it is best to delegate some tasks to professionals to help you out. This will reduce the workload and also maximize the effectiveness in handling other tasks.
Better Presentation: one of the benefits of hiring the services of corporate caterers for your event is that they know how best to package and present your food to reflect the goal of your event. The Professional caterers have already been trained in the art of food presentation. So, choosing the best way to present your food to mirror your event is no big deal.
Conclusion
Apart from being trained in the art, preparation, presentation and service of food to suit your event is important and this is what the team at Trenchers Catering Birmingham are known for. So always put you best foot forward when you a going for a corporate catering because they can make or mar your event

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24Mar

Great blog by Jen reviews, all about french bread.

There is a great little article about french bread written by Jen Miller from the blog site Jen Reviews, it talks about how to make the perfect french bread, and its  available to read in full  here: Jen Reviews


below is a brief snip it of it.....

Bread, in one form or another, is something that can be found in every cultures kitchen. We use it as a way to break our overnight fast, to sandwich delicious ingredients in-between for the mid-day meal, or to sop up flavor infused liquids from a sauce or soup at dinner. It’s really the most universal of finger foods. However, we usually leave it to the experts to prepare either in an artisan bakery or in a commercial kitchen environment. Of course, that was before this French bread recipe! 


We hope you liked the post as much as we do at Trenchers.


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21Nov

We make 70,000 sandwiches a year,(WOW) would you like to know what fillings we use on a regular basis, then read on......

Here at Trenchers catering in Birmingham we make around 70,000 sandwiches a year, so what are the great fillings that keeps our customers happy and coming back for more?

After many years of many different fillings, we have had many conversations with our customers, and we have come up with a standard set of options that we try to stick to unless requested by a specific customer.


Our meat fillings are as follows:

Ham and tomato 

Ham salad

roast beef and tomato

roast beef salad

turkey salad

mature cheddar and tomato

chicken and sweetcorn

chicken mayo and bacon

chicken and stuffing

tuna mayo and sweetcorn

chicken tikka

coronation chicken

ham and cheese 



Our veg fillings consist of the following....

mature cheddar and tomato

mature cheddar and salad

mature cheddar and Branston pickle salad

egg mayo and salad

brie and cranberry

three cheese and onion in mayo salad

Houmous and roast veg.


Our vegan fillings are as follows......

Roast pepper houmous salad

houmous and roast veg salad

vegan cheese salad


Our halal fillings are as follows...

Chicken tikka

coronation chicken

chicken mayo

tuna mayo


Christmas Fillings:

Turkey and Stuffing,

Turkey cranberry and stuffing

Turkey Cranberry stuffing and bacon,

Roast beef and horseradish

Cheddar and pickle

Smoked salmon and cream cheese,

Brie and Grapes

Brie and Cranberry

Brie bacon and cranberry.




Any filling sugegstions are always welcome, so please ask the team to add your favourite.

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26Sep

How will the Brexit deal and the looming congestion charge effect Trenchers Catering in Birmingham

My alarm went off at a later than normal 3:15am today, and normally that would be great, however, getting up later means we are quieter than usual, Trenchers Catering has been going from strength to strength recently, however, i always have it in mind that things can change at any moment, with the uncertainty surrounding Brexit at the moment coupled with looming congestion  charges about to be implemented in Birmingham over the next few month, all i see is challenges.

Office catering in Birmingham has always had great scope for a company to disrupt the market and at Trenchers we try to be innovative with presentation, and production were possible.

We have some great new packaging about to be introduced which will mean we are better branded and also meaning almost 70% of the packaging we will be using will be able to get recycled after use in companies waste paper baskets.


I don't know of any catering company with there own sustainability policy, and even any catering company that can show a real push towards a greener more sustainable product, all our competitors are using hard plastic platters.


The Congestion charge coming it force will mean Trenchers investing in more new refrigerated delivery vans to ensure we are meeting the required targets for emissions in Birmingham.


Brexit will be the big looming issue and hopefully our government will get there act together and get something sorted so we as a small business can continue to thrive in an ever changing and uncertain environment, as we rely on the success of other businesses in the city.



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29May

How Trenchers Caters for so many companies at once.

How do we cater for multiple companies?

At Trenchers we work really hard to plan and deliver wonderful, fresh locally sourced catering to a great number of corporate clients in and around Birmingham.

The first thing we need is an order, at this moment in time the most popular form or ordering is via email,  and the information we take from each order is as follows…..

Company name, address, telephone number, email address, what the company would like to order and a delivery time, if this is a new customer, these details will be inputted to our accounts software(we use Kashflow, however there are many others to choice from like SAGE, or QuickBooks).

How we go about this, takes quite a lot of explaining….

At any one time, we can caterer for up to 50 companies in a single day, to accomplish this we have to break down every order in to as small a number as possible and re configure it all into a grid planning system,

This system will consist of multiple rows and column, with each column, being a company and each row will have the items to be made and platted up.

                               Company a   company b company c

Meat sandwich

Veg sandwich

Meat savory

Veg savory

Cake

Fruit

Crisps

Drinks

Special requirements

Using the above system we can not only break down an order, but also split the order for each caterer to have their own section and can easily work along the line and do multiple orders at once, platting and labelling each order as they are made and placed in the respective fridges.

From this planner sheet, we also take the total number of meat and veg sandwiches and the total number of meat and veg savories, and these get made separately and placed in the fridge, and get platted up when they have cooled down to below 5c in the case of the savories or in the case of the sandwiches, when all the baguettes, wraps and special requirements have been made and then we can start plating the sandwiches up to the customers specification.

The production side of things can mean a very early start for everyone at Trenchers, so once all the orders are made and in their specific fridges, we will take a break, so we can work out all the delivery runs and who will be doing what and where.

After a break we spend some time putting all the mixed up buffets in to the individual customers order boxes, and checked via the planner, and then a secondary check via the printed of email, that the company had originally sent over to us. This process takes 4 people almost 30 minutes and has to be done correctly, as this is where mistakes are made and rectified.

Once we are all happy with the lunches, they get loaded up, into our refrigerated vans with temperatures below 5c.

We generally like our delivery drivers to leave at 10am, as most customers like their lunches delivered between 11am and 12pm. We cover the whole of Birmingham, so the earlier we leave the better we deliver on time, I do love the saying “if you are early you are on time, if you are on time you are late and to be late is unacceptable.”

At the point of delivery the delivery, the driver will take the van temperature and note the time of delivery, and the customer will sign the delivery form acknowledging the delivery time and van temperature.

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24May

Trenchers Takes GDPR seriously, and as such have now published our Data Protection Policy, on the following blog. We only store basic customer details used only for invoices and confirmations, all customer data can be deleted at a push of a button upon request.

Data Protection Policy 

Policy statement

Trenchers Catering is committed to a policy of protecting the rights and privacy of individuals, voluntary and community group members, volunteers staff and others in accordance with The Data Protection Act 1998. The policy applies to all voluntary and community group members and staff at the community Centre. Any breach of The Data Protection Act 1998 or The Community Centre Data Protection Policy is considered to be an offence and in that event, disciplinary procedures apply.

As a matter of good practice, other organisations and individuals working with the Centre, and who have access to personal information, will be expected to have read and comply with this policy. It is expected that any staff who deal with external organisations will take responsibility for ensuring that such organisations sign a contract agreeing to abide by this policy.

 

Legal Requirements

Data are protected by the Data Protection Act 1998, which came into effect on 1 March 2000. Its purpose is to protect the rights and privacy of individuals and to ensure that personal data are not processed without their knowledge, and, wherever possible, is processed without their consent.

The Act requires us to register the fact that we hold personal data and to acknowledge the right of ‘subject access’ – voluntary and community group members and staff must have the right to copies of their own data.

 

Managing Data Protection

We  will ensure that our details are registered with the Information Commissioner.

 

Purpose of data held by the Community Association

Data may be held by us for the following purposes:

1.   Staff Administration

2.   Fundraising

3.   Realising the Objectives of a Charitable Organisation or Voluntary Body

4.   Accounts & Records

5.   Advertising, Marketing & Public Relations

6.   Information and Databank Administration

7.   Journalism and Media

8.   Processing For Not For Profit Organisations

9.   Research

10. Volunteers

 

Data Protection Principles

In terms of the Data Protection Act 1998, we are the ‘data controller’, and as such determine the purpose for which, and the manner in which, any personal data are, or are to be, processed. We must ensure that we have:

Fairly and lawfully processed personal data

 will always put our logo on all paperwork, stating their intentions on processing the data and state if, and to whom, we intend to give the personal data. Also provide an indication of the duration the data will be kept.

 

Processed for limited purpose

We will not use data for a purpose other than those agreed by data subjects (voluntary and community group members, staff and others). If the data held by us are requested by external organisations for any reason, this will only be passed if data subjects (voluntary and community group members, staff and others) agree. Also external organisations must state the purpose of processing, agree not to copy the data for further use and sign a contract agreeing to abide by The Data Protection Act 1998 and (your name here) Data Protection Policy.

Adequate, relevant and not excessive

The Association  will monitor the data held for our purposes, ensuring we hold neither too much nor too little data in respect of the individuals about whom the data are held. If data given or obtained are excessive for such purpose, they will be immediately deleted or destroyed.

Accurate and up-to-date

We will provide our members (voluntary and community group members, staff and others) with a copy of their data once a year for information and updating where relevant. All amendments will be made immediately and data no longer required will be deleted or destroyed. It is the responsibility of individuals and organisations to ensure the data held by us are accurate and up-to-date. Completion of an appropriate form( provided by us) will be taken as an indication that the data contained are accurate. Individuals should notify us of any changes, to enable personnel records to be updated accordingly. It is the responsibility of the Association to act upon notification of changes to data, amending them where relevant.

Not kept longer than necessary

We discourage the retention of data for longer than it is required. All personal data will be deleted or destroyed by us after one year of non membership has elapsed.

Processed in accordance with the individual’s rights         

All individuals that the Association hold data on have the right to:

Be informed upon the request of all the information held about them within 40 days.

Prevent the processing of their data for the purpose of direct marketing.

Compensation if they can show that they have been caused damage by any contravention of the Act.

The removal and correction of any inaccurate data about them.

Secure
Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of data.


All Association computers have a log in system and our Contact Database is password protected, which allow only authorised staff to access personal data. Passwords on all computers are changed frequently. All personal and financial data is kept in a locked filing cabinet and can only be accessed by the Executive officers. When  staff members are using the laptop computers out of the office care should always be taken to ensure that personal data on screen is not visible to strangers.

Not transferred to countries outside the European Economic Area, unless the country has adequate protection for the individual.

Data must not be transferred to countries outside the European Economic Area without the explicit consent of the individual.  The Association takes particular care to be aware of this when publishing information on the Internet, which can be accessed from anywhere in the globe. This is because transfer includes placing data on a web site that can be accessed from outside the European Economic Area.

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03May

Terms and Conditions

Terms and Conditions - updated 03/05/2018

Orders must be placed by 4pm the day before delivery. Cancellations can only be accepted if made by 5pm the day before delivery Deliveries will be made between 10:00am and 12:30pm unless previously agreed Occasionally due to seasonal variation or availability we may have to substitute certain items with items of a similar or higher value Payment terms are strictly 14 days Late payments will be subject to collection fees and interest as prescribed by the Late Payment of Commercial Debts Act 2002


In these Terms and Conditions “Trenchers Catering” means Kincaid 1875 Limited t/a Trenchers and “the Client” means the person or company booking the event.

Quotations

Written quotations are valid for 3 months from the date of quotation and may be subject to change following a site visit or further information gathering. All prices are subject to VAT at the prevailing rate. All quotations contain fixed costs which will not be reduced if the final number of guests is less than originally quoted for.

Confirmation

email confirmation of any event will be taken as acceptance of  Terms and Conditions.

Menu Prices and Numbers

Menu prices quoted by Trenchers are prepared on the basis of specific numbers of guests; and are subject to a minimum of 5 guests. All prices are based on costs prevailing at the time of the quotation and are conditional upon market availability. Prices are subject to variation in the event of changes to numbers of guests.

Confirmation of final numbers must be given not later than 3pm on the  working day prior to the event, after which time any decrease in numbers cannot be accepted and the full charge will be made. Trenchers will notify the Client promptly of any price changes or variations to the quotation.

Final Numbers

Invoices are based on the final numbers confirmed not later than 3pm on the working day before the function, or on the numbers actually catered for, should this be higher. Should the numbers decrease after 3pm the previous day, original figure will be charged for. Should the numbers rise during this time, we reserve the right to charge a re- booking charge.

Deposit

No Deposite is needed on booking as all bookings are on an invoice basis, with our standard 14 day terms.

Cancellation

If booking is cancelled before 3pm the day before, no charge will be made, however, if the lunch is cancelled on the day of the booking, full invoice amount will be charged.

 

Final Invoice

The final invoice will be sent the morning of the catering, and is payable within 14 days of the date of issue. Payment may be made by sterling ,cheque or direct bank account transfer, or the worldpay link which can be found on the pdf invoice, Kincaid 1875 Limited reserves the right to charge interest at 8% above base rate per annum or the monthly equivalent on all outstanding balances.

Cheques to be made out to Kincaid 1875 Limited t/a Trenchers or Trenchers.

Loss or Damage

Except in the case of the negligent or wilful conduct of Kincaid 1875 Limited, its employees or agents, Kincaid 1875 Limited accepts no liability for any loss caused by Kincaid 1875 failure to perform its obligations. The Client is responsible for any loss or damage to hired equipment, from the time of delivery until collection by Kincaid 1875 Limited, or its sub contractor, or returned by the Client. Any losses or breakages will be charged to the Client at full replacement cost. The Client should, in his own interest, ensure that all such equipment is insured.

Complaints

Any complaint shall be made promptly and in any event must be received at ncaid 1875 Limited Catering’s address in writing not more than 7 days from the date of the event concerned.

Delivery

Any time or date stated by the Company for the delivery or removal of goods required in the provision of services is an estimate only and shall not be an essential term of the contract. Delivery and collection will be attempted to all reasonable areas at the venue or facility. However should the access be restricted or additional time, personnel or facilities required, any additional costs will b passed on to the client.

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24Apr

The Importance Of Corporate Catering To Your Event - why choose a catering company like Trenchers.

The Importance Of Corporate Catering To Your Event
One of the most important factors that add color to your event is food. This is a natural phenomenon, everybody likes food. The quality, Choice, preparation and presentation of the food you serve in your event can make the event more colorful and memorable. This is why a large part of the planning stage for your event must be dedicated to planning the food you want to serve your guests. Planning, preparing and serving the food for your events can be quite a difficult task and it is best to employ the services of a corporate cateringgroup to help you out with this task.
Some Importance Of Corporate Catering
Professionalism: One of the benefits or importance of corporate catering is that these people are professionals and are experienced in the job. The corporate caterers know how to plan prepare and present the food to suit your event.
Reduces Workload: Planning an event can be very burdensome and would require your attention for many different tasks at a single time. So it is best to delegate some tasks to professionals to help you out. This will reduce the workload and also maximize th effectiveness in handling other tasks.
Better Presentation: one of the benefits of hiring the services of corporate caterers for your event is that they know how best to package and present your food to reflect the goal of your event. The Professional caterers have already been trained in the art of food presentation. So, choosing the best way to present your food to mirror your event is no big deal.
Conclusion
Apart from being trained in the art, preparation, presentation and service of food to suit your event is important and this is what the team at Trenchers Catering Birmingham are known for. So always put you best foot forward when you a going for a corporate catering because they can make or mar your event

Read More